Disclaimer
Last updated: 10 October 2026
1. Information on this website
We try to keep everything on this website correct and up to date, but services, descriptions and timings may change without notice. The time shown on each service is an approximate estimate — the actual time depends on the size and condition of your home.
2. Prices and offers
- Prices shown are per service. The struck-through price is our regular price; the highlighted price is the current offer price.
- The price confirmed to you on WhatsApp at the time of booking is final. Extra work beyond the booked service may cost extra.
- Offers (such as the Diwali offer) are valid only for the dates mentioned and may be changed or withdrawn at any time.
3. Our service providers
Services are carried out by house help whom we verify (including Aadhaar verification) before they take any job. We take care in choosing them, but we request you to:
- keep cash, jewellery and other valuables safely locked away during the service;
- be present at home, or have a responsible adult present, while the work is done;
- report any problem, damage or complaint to us by call on +91 70566 66216 within 24 hours of the service, so that we can look into it.
SevaSaathi is not responsible for cash, jewellery or valuables left unsecured.
4. Payments and fraud safety
⚠️ Pay only through the payment link sent from our official WhatsApp number +91 70566 66216. SevaSaathi will never ask for your OTP, UPI PIN, card details or passwords, and never asks you to pay to a personal number given by a caller. If someone contacts you in our name from a different number, please do not pay.
SevaSaathi is not responsible for any payment made to any other number, UPI ID or account.
5. Cancellations
- A booking can be cancelled only at least 24 hours before the scheduled service time. Bookings cannot be cancelled within 24 hours of the service, and the full booking amount is payable.
- Even when you cancel 24 hours or more in advance, a cancellation fee applies:
- 20% of the booking amount for bookings below ₹499 (e.g. ₹30 on a ₹149 booking);
- 10% of the booking amount for bookings of ₹499 or more (e.g. ₹50 on a ₹499 booking).
- To cancel, call us on +91 70566 66216.
6. Third-party services
Bookings use WhatsApp (by Meta) and payments use UPI apps such as Google Pay, PhonePe and Paytm. These are independent services, and we are not responsible for their outages, errors or policies.
7. Reviews and pictures
Customer reviews show individual experiences; your experience may differ. Pictures and icons on this website are for illustration only.
8. Limitation of responsibility
To the extent allowed by law, SevaSaathi's total responsibility for any booking is limited to the amount you paid for that booking.
9. Changes and legal matters
We may update this disclaimer from time to time; the latest version will always be on this page. Any dispute is subject to the courts at Kaithal, Haryana.
10. Contact us
Questions or complaints? Call us on +91 70566 66216.
हिंदी में सारांश
- बुकिंग के समय WhatsApp पर बताई गई कीमत ही अंतिम कीमत है। ऑफ़र केवल बताई गई तारीखों तक मान्य हैं।
- बुकिंग सिर्फ़ सेवा के समय से कम से कम 24 घंटे पहले कैंसल हो सकती है — ₹499 से कम की बुकिंग पर 20% और ₹499 या उससे ज़्यादा पर 10% कैंसलेशन फ़ीस लगेगी। 24 घंटे के अंदर बुकिंग कैंसल नहीं होगी।
- सेवा के समय (मिनट) अनुमानित हैं — असली समय घर के आकार और हालत पर निर्भर करता है।
- सेवा के दौरान नकद, गहने और कीमती सामान सुरक्षित रखें। कोई भी शिकायत 24 घंटे के अंदर कॉल करके बताएं: +91 70566 66216
- भुगतान केवल हमारे आधिकारिक नंबर +91 70566 66216 से भेजे गए लिंक से करें। हम कभी भी OTP, UPI PIN या कार्ड की जानकारी नहीं माँगते।
- किसी भी विवाद में कैथल (हरियाणा) की अदालतें मान्य होंगी।